+28%Cost reduction
9 moTo full rollout
$3.2MAnnual savings
The challenge
A regional logistics group with 1,400 employees was losing margin on every delivery. Routes were planned manually, depots worked in silos and nobody could see true cost per drop.
Our approach
- Mapped every depot process and measured cost per delivery
- Redesigned routing and depot handover rules
- Built a weekly performance dashboard for managers
- Trained 60 supervisors to run the new model
The results
Within nine months the group cut delivery cost by 28%, improved on-time delivery from 86% to 96% and released $3.2M a year in savings.
We finally see what every delivery costs. The team owns the numbers now.Marcus Hale, COO