Kohe Dama Restaurant Ordering System
A Dubai restaurant paying 25% commission on every delivery order and owning none of their customer data. We built a custom Laravel ordering system — they now own their channel, their data, and their margin.
Case Study · Dubai, UAE
Custom Restaurant Ordering System — Kohe Dama Dubai
Kohe Dama Restaurant was losing 20-30% of every delivery order to aggregator commissions and had no access to its own customers' data. As a custom software development company in Dubai, we built a custom restaurant ordering app with Stripe payments and a live menu the team manages from its own admin panel. Customers get customer accounts with one-click reordering, and the restaurant finally owns the relationship.
A kitchen management dashboard shows orders by preparation stage in real time, and a loyalty and promotions system runs campaigns with no commission costs. The system pays for itself in saved commissions, and our software development services in Dubai can do the same for your food business.
01
The Problem
Kohe Dama was processing the majority of their delivery orders through third-party platforms, paying 20-30% commission on every order. Every platform sale meant losing a third of the margin. Beyond the financial cost, the restaurant had zero customer data — no email list, no order history, no way to run loyalty campaigns or understand their customer base. They were building someone else's platform equity, not their own.
02
The Solution
We built a fully custom Laravel ordering system with a customer-facing web app, a kitchen management dashboard for order flow, a customer account system with order history and one-click reorder, and direct Stripe payment processing. The restaurant now owns their ordering channel, their customer data, and their repeat-order relationships completely.
Kohe Dama Restaurant
Dubai, UAEA Dubai restaurant requiring a bespoke custom ordering software system for digital menu browsing, order management, and kitchen operations.
The Results
The custom ordering system gave Kohe Dama full margin recovery on all direct orders. The customer account system started generating repeat-order data and loyalty patterns within the first month — data that had previously been invisible inside aggregator platforms.
3
System Components
Customer ordering app, kitchen production dashboard, and admin panel — all connected in real time.
24/7
Ordering Available
No business hours restriction on customer orders — the system accepts and queues orders at any time.
100%
Customer Data Owned
Order history, contact information, and preferences fully retained by the restaurant — not the platform.
Useful Tools
These are some of the essential, industry-standard tools used to test this website for speed, structured data (rich results), and security, ensuring a high-quality final product.
Google PageSpeed Insights
Used to verify the customer ordering app meets Core Web Vitals thresholds — critical for mobile ordering conversion.
Google Rich Results Test
Validates Restaurant and Menu structured data to ensure rich result eligibility in Google Search and Maps results.
GTmetrix
Waterfall analysis used to confirm the ordering interface loads efficiently on mobile connections in Dubai.