Terms & Conditions

Last Updated: 27 September 2025

1. Introduction and Acceptance

Welcome to Onlinetist ("we," "our," "us"). These Terms and Conditions govern your use of our website (onlinetist.com) and any services provided by us. By contacting us, using our website, or proceeding with a project, you confirm that you have read, understood, and agreed to these Terms and Conditions.

2. Services Provided

Onlinetist offers professional digital services, including but not limited to:

• Custom Website Development: Tailor-made websites designed and developed according to client requirements.
• Custom Software Solutions: Bespoke systems built to solve specific business needs.
• AI Chatbot Integration: Intelligent chatbot solutions for websites and platforms.
• WhatsApp Automation Systems: Business automation and communication solutions using WhatsApp.
• After-Service Support: Post-delivery assistance and support as agreed within the project scope.

3. Quotations, Pricing & Payments

Our minimum starting price for a website project is AED 3,000. All pricing is project-based and depends on the specific requirements of each client.

We provide an online cost calculator on our website to help users get a general idea of potential project costs. Please note that this calculator is an estimation tool only and should not be considered a final or guaranteed quotation. Every website and custom solution is unique, and actual pricing may differ significantly from automated estimates.

The final project cost is typically determined based on the following factors:

• The technology stack and tools used
• The level of detail, customization, and design complexity
• The complexity of features and functionality required

Custom-developed solutions are fundamentally different from online tools or pre-built templates, and pricing reflects the level of expertise, development time, and customization involved.

The minimum delivery timeline for a website project is two (2) weeks. Delivery timelines may vary depending on project scope, complexity, and timely client feedback.

Upon full payment, all projects are delivered with 100% ownership transferred to the client. The complete source code and related assets belong entirely to the client once the project is completed.

4. Client Information & Privacy

Client information is used strictly for communication related to inquiries, quotations, and ongoing projects. We do not sell, rent, or share client information with any third party.

In accordance with our Privacy Policy, we do not store sensitive user data on our website. Client information is never used for purposes beyond direct project communication.

5. Limitation of Liability

While we strive to deliver high-quality services, Onlinetist shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or services.

6. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be reflected on this page along with an updated revision date.

7. Contact Us

If you have any questions regarding these Terms and Conditions, you may contact us at contact@onlinetist.com.