Is Your WhatsApp Your CRM? Why Dubai SMEs Are Making the Switch.
For small and medium-sized businesses across Dubai, the most important Customer Relationship Management (CRM) tool isn’t a complex piece of software. It’s the app they open hundreds of times a day: WhatsApp. It’s where you build relationships, answer questions, negotiate deals, and, most importantly, take bookings. You have different chats for new leads, pending appointments, […]
